Cancellation/Refund Policy

At TezLife, we aim to ensure customer satisfaction.

Order Cancellation

  • Orders can be canceled within 2 hours of placement by contacting our support team.

Returns/Refunds

We accept returns/refunds under the following conditions:

  1. Damaged or Defective Products:
    • Notify us within 48 hours of delivery with pictures of the damaged product.
    • We will arrange a return pickup and issue a refund/replacement.
  2. Incorrect Product Received:
    • Contact us within 48 hours to initiate a return/replacement.
  3. Refund Timeline:
    • Refunds will be processed within 7-10 business days to the original payment method.

Non-Returnable Items

  • Personalized or used items cannot be returned.

For all refund/cancellation requests, contact us:
Email: support@tezlife.com
Phone: +91 8780253686

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